Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Original paintings are shipped free, insurance included, worldwide.

Which payment methods are accepted in the Online Shop?

We accept payments via Paypal. You can pay with your credit card if you don’t have a PayPal account.

How long will delivery take?

Due to Covid-19, shipping and delivery times can vary.

All original paintings purchased through the online shop are shipped from Czech Republic at this time.

Shipping is processed by DHL or UPS in most cases. International shipping may take up to 2 weeks.

If shipped via Czech post office, packages usually arrive at the USA via USPS. It may take up to 5-8 weeks depending on your location and circumstances.

Customs and other taxes are a responsibility of the customer.

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